Human approval
No knowledge base entry is used until someone on your team has approved it.
About
An assistant that helps your team without speaking for it.
0seat started in the customer support of a web hosting company running WHMCS: a long history of resolved conversations, and the same questions coming back every day.
Why 0seat
In hosting support, most answers already exist somewhere in your history: a domain that stopped resolving, an invoice to settle, a mailbox to set up. 0seat turns that history into a knowledge base, has your agents approve it, then uses it to prepare reply drafts. Your team keeps the final say.
ZeroSuite, INC.
0seat is built by ZeroSuite, INC., a Delaware company that makes software for businesses. The terms of service, privacy policy and data processing agreement that apply to 0seat are ZeroSuite’s, published on its legal center.
The founder
Thales Gnimavo
Thales Gnimavo founded ZeroSuite, INC. and leads the 0seat product.
Follow Thales Gnimavo on X (@ThalesGnimavo)Our product principles
Enforced handoff
Disputes, money, cancellations, a request for a human: the code hands over, whatever the settings.
Visible costs
The cost of every model call is measured and shown, with a monthly cap per space.
Isolated data
One database per space, and model providers configured to retain nothing.
Frequently asked questions
Who makes 0seat?
ZeroSuite, INC., a Delaware company founded by Thales Gnimavo.
Where can I read the terms and the privacy policy?
On the ZeroSuite legal center, linked from the footer of every page. 0seat has no separate legal text.
Does 0seat replace our inbox?
No. 0seat plugs into your existing Chatwoot inbox: your agents keep working there, and drafts arrive as private notes.
How can we reach you?
Through the contact page, for a demo, a quote or any other question.
Your team stays in charge. 0seat does the groundwork.
Connect an inbox, approve the suggested knowledge base, and get your first prepared replies.